Last Change Date: 04/24/2008
Our Goals and Commitment to You
What is "personal information"?
When we collect information from you, we will explain what information we collect and how we intend to use it.
Your Implied Consent
In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.
We may provide your information to other persons; where we have your consent, where the other parties are our supplier or agents who assist us in serving you (e.g., our couriers), where we are required or permitted to do so by law.
We will protect your information with appropriate safeguards and security measures. We will retain your information for the purposes we explain.
We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up-to-date.
We may be required to disclose your information to government agencies or law enforcement agencies, or when we are in receipt of a valid Court Order or search warrant. We may also disclose your information to outside sources to help us collect a debt owed to us by you.
Addressing Your Concerns
We will address and respond to any of your concerns about our handling of your information.
Why We Need Your Information
We ask you for your information to establish and serve you as our customer. We obtain our information directly from you. The information we ask for depends upon the product or service you want.
Information We Collect For Our Phone Order Sales
In making your purchase over the phone, we ask for the following information: names, address, phone numbers, email address, payment method, shipping address and any special shipping instructions. This information is secured in our computer systems to provide a record of your purchase for warranty purposes and also so that the next time you buy from us you will not have to provide all of your personal information.
Information We Collect In Our Retail Store
Customers may choose to have thier name, address and telephone number stored on our system to provide a means of tracking purchases for tax purposes.
Information We Collection For Commercial Credit Applications
In applying for a commercial credit account, we ask detailed information about your business to determine your credit risk. This information includes company name, address, owner and purchaser contact information, length of time in business, references, billing and shipping requirements and amount of credit required. By submitting the application you are consenting to an initial credit history check as well as periodic credit updates, as well, you are consenting to release credit history information to 3rd parties.
Information We Collect Online
On our web site, we ask you to provide information by filling our and submitting an online form. These areas include: a. Checkout: We ask for billing information, name, address, phone numbers, email address, shipping information if not the same as billing, any special shipping instructions, credit card type, number and expiry date.b. Catalog Requests: We ask for a name and address.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to
us, and you do so at your own risk.
Cookies and IP Addresses
How We Use Email
After you place an order on our website, you will receive an email confirmation. Please note we do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments.
Our Commitment to You
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
Kinnikinnick is committed to continuous improvement and values your input.
How do you contact us?
Kinnikinnick Foods Inc.
Attn: Privacy Officer
10940 - 120 Street
Edmonton, AB T5H 3P7
Kinnikinnick will provide you with this contact information upon request.